Action: Get Inmail Credit Balance

Action Overview

The Get InMail Credit Balance action allows you to retrieve a summary of your remaining InMail credits across LinkedIn Premium, Recruiter, or Sales Navigator accounts. This action ensures that you can monitor your InMail usage and plan outreach campaigns effectively while staying within LinkedIn’s messaging limits.

Use Cases

• Campaign Planning: Check available InMail credits before initiating a messaging campaign to ensure you have sufficient capacity.

• Usage Monitoring: Track InMail usage to optimize account utilization and avoid running out of credits unexpectedly.

• Workflow Integration: Automate checks for InMail balance and trigger alerts or adjustments in messaging workflows when credits are low.

Inputs and Required Data

This action does not require additional input fields. It retrieves the InMail credit balance for the connected LinkedIn account automatically.

Workflow Integration

Step-by-Step Guide

1. Trigger the Action: Configure your CRM workflow to trigger the Get InMail Credit Balance action at predefined intervals or before initiating InMail workflows.

2. Review Output Data: Use the retrieved balance data to adjust workflows or notify users about remaining credits.

3. Integrate with Alerts: Set up automated notifications or reminders when the InMail balance falls below a specified threshold.

Related Actions

• Send Invitation: Use InMail credits strategically by checking balances before sending connection requests with messages.

• List Pending Invitations: Optimize overall outreach by balancing connection requests and InMail messaging.

Response

The Get InMail Credit Balance action provides the following response fields:

• Premium Credits: The number of remaining InMail credits for Premium accounts.

• Recruiter Credits: The number of remaining InMail credits for LinkedIn Recruiter accounts.

• Sales Navigator Credits: The number of remaining InMail credits for Sales Navigator accounts.

Common Errors and Troubleshooting

Common Errors

Account Connectivity Issues: Occurs when the LinkedIn account is not properly connected or authenticated.

Solution: Verify the LinkedIn account connection in your CRM and reauthenticate if necessary.

No Credits Available: Indicates that the account has no remaining InMail credits for the specified type

Solution: Review LinkedIn’s credit allocation policies or upgrade the account if required.

Best Practices

• Regularly monitor InMail balances to plan outreach effectively and avoid interruptions in messaging workflows.

• Combine this action with automated notifications to inform team members when credits are running low.

• Use retrieved credit data to allocate resources between Premium, Recruiter, and Sales Navigator accounts strategically.

Advanced Tips

• Threshold-Based Alerts: Create workflows that trigger alerts when InMail credits fall below a specified limit, ensuring proactive management.

• Usage Optimization: Analyze historical usage trends to predict when additional credits might be needed and plan accordingly.

FAQs

Q: Can this action check balances for multiple LinkedIn accounts? A: No, this action retrieves the InMail balance for the single LinkedIn account connected to your CRM.

Q: Are there limits to how often I can use this action? A: LinkedIn’s API enforces rate limits. Ensure your usage complies with these limits to avoid interruptions.

Q: What happens if there are no remaining InMail credits? A: The action will return a balance of zero for the applicable account type. You can then adjust your workflows accordingly.